A friend of mine is having a book published later this month and as such I’ve had the opportunity to learn about that process along the way. As with shock jocks, book titles are intentionally provocative as a means to garner attention, and such is the case with Carrots and Sticks Don’t Work. At its core, Carrots and Sticks Don’t Work is a celebration of great leadership and line management more than a beat down on incentives. It highlights the power of personal recognition,....