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Have you or someone within your organization used software from Verint and/or KANA to optimize customer engagement? Has this person helped increase customer satisfaction, build customer loyalty, drive revenue, improve operational efficiencies, and/or heighten employee morale? If so, then be sure to submit a nomination for the 2015 Engage Global Customer Awards! Bringing together Verint’s Innovator of the Year and KANA’s Customer Awards program, the Engage Global Customer....