National Customer Service Week 2014 is a wrap!
It’s always good to take a week to focus on how well we (that's the royal "we") serve our customers and future customers—after all, it’s the most important thing any organization does. In keeping with that, we hosted a live one-hour “Tweet Jam” on Friday, October 10.
Many thanks to my co-host Dave Capuano and our featured guests, Constellation Research analysts Ray Wang and Natalie Petouhoff, who....