Think back to the best restaurant experience you’ve ever had - what made it memorable? Location, quality and ambience all matter, but for me, the truly great experiences have always been where the service was exceptional.
Fine dining 95 floors above street level in Chicago.
In a small handful of cases, it was as if the servers anticipated my needs and delivered what I wanted almost magically at the exact right time – a small glass of extra ice for my drink, or the new salt....