Accurate response attribution – challenging and critically important

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Please enjoy this excerpt on the important topic of response attribution from the recently released 2013 Digital Marketer Report. One of the problems marketers face with today’s mass, digital, direct, mobile, social world is determining the value of each customer touch. Giving revenue credit to the last touch is simple, but hardly accurate — and everyone knows it. CMOs know that really understanding the contribution of each marketing effort would mean that they would be able....