By Christopher Koch, Editorial Director, SAP Services Marketing
For the past few months, I’ve been looking for stories about how big data can bring changes that would actually transform something meaningful—a function, a business model, an industry. I’ll be reporting more about this over time, but I think I’ve found the first one: airlines.
Waiting for the wrench
Turns out that airlines are essentially flying blind when it comes to keeping their expensive planes in the air. As passengers....