Upon exiting the train station in Manhattan yesterday, I found myself waiting in a long taxi line. Fifteen minutes later- it was my turn to get into a taxi. Although my driver was polite and served his purpose in delivering me to Union Square- there was nothing memorable about the customer experience aside from that long taxi line. I don’t know the driver’s name- nor does he know mine. Hence, this blog isn’t about him.
This blog is about Yan, the awesome Uber driver....