Soft skills are those personal attributes, attitudes, and communication methods that enable people to have high quality interpersonal interactions. Softs skills have been the “red-headed step child” of the C-Suite leaders for a long time. They have been dismissed and/or ignored because they were thought to be unimportant or even unnecessary.
Since the middle of the 19th century, with the rise of the industrial age, leaders with knowledge and education usually rose to....