Loyalty360 reports on news and trends related to loyalty marketing, customer loyalty, customer engagement, customer experience, CRM, voice of the customer and more. Our ongoing coverage is of interest to marketers and operations professionals in any industry.

Ford: The Road to Loyalty Program Success – Adapting to Change, Offering Flexibility, and Treating Loyalty Customers Like Family

• Leaders in Customer Loyalty
• Jun 09, 2023

The 10 Biggest Marketing Trends to Invest in for 2019

• Supplier-Contributed Research
• Dec 18, 2018

Loyalty360 Reads: Domino's Enhances the Customer Experience With AI-Powered Pizza Tracker, McDonald’s & Netflix Collab for Themed K-Pop Meals & Fun, and Sephora Launches AI Beauty App in ChatGPT

• Daily News
• Mar 27, 2026

Designing a Personalized In-Store Experience: How Barnes & Noble’s Customer-Centric Focus Guided Its Loyalty Program Revamp

• Leaders in Customer Loyalty
• Jun 07, 2023

Consumer Perceptions of the Digital Experience

• Supplier-Contributed Research
• Dec 11, 2018

Bilt Expands Travel Rewards with New Wyndham Partnership

• Daily News
• Mar 27, 2026

Progressive: Innovation Builds Customer Loyalty by Giving People What They Need

• Leaders in Customer Loyalty
• Jun 05, 2023

Powering Lifetime Connections: The Three Stages

• Supplier-Contributed Research
• Dec 10, 2018

Loyalty360 Reads: Grand Hyatt at SFO Garners Top Honors, PetSmart Charities Donates $3M During National Adoption Week, and Hard Rock Heals Donates $400K for Jamaica Hurricane Relief

• Daily News
• Mar 26, 2026

Creating a Community Centered Around Technology: A Q&A with Lenovo on Exceling as a Challenger Brand & Building Customer Loyalty

• Leaders in Customer Loyalty
• Jun 02, 2023

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