DAILY NEWS

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Loyalty360’s daily news coverage reports on the latest trends related to loyalty marketing, customer loyalty, customer experience & engagement and more.

The Effects of Returns on a Variety of Industries

UPS coined Jan. 2 as National Returns Day, as it marked the pinnacle of the holiday gift return period. UPS expected to handle 1.9 million returns...

Research & Reports

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Loyalty360 reports on news and trends related to loyalty marketing, customer loyalty, customer engagement, customer experience, CRM, voice of the customer and more. Our ongoing coverage is of interest to marketers and operations professionals in any industry.

Consumer Research Report: The Marketer’s Guide to Brand Loyalty

Customer loyalty is becoming harder and harder to attain. With increased competition, brands are continually driving down prices (and margins) to...

Loyalty Today

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Read the latest from industry experts and our members in Loyalty360's Loyalty Today and Loyalty Management Magazine sections

Capturing the Loyalty of the Skeptical Consumer

CrowdTwist recently conducted research into consumer attitudes towards loyalty programs, brand engagement, emerging technologies, and shopping...

Loyalty Management

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Read the latest from industry experts and our members in Loyalty360's Loyalty Today and Loyalty Management Magazine sections

6 Customer Loyalty Tactics to Increase Retention and Acquisition

The cost of acquiring a new customer can range from five to seven times the expense of keeping an existing one. However, an...

Past Issues

Multimedia

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Loyalty360 reports on news and trends related to loyalty marketing, customer loyalty, customer engagement, customer experience, CRM, voice of the customer and more. Our ongoing coverage is of interest to marketers and operations professionals in any industry.

[Podcast] CrowdTwist Executive Discusses Loyalty360 Vendor Awards

Loyalty360’s Carly Stemmer sat down with Senior Vice President of Client Success, Rosanna Tirrito, to talk about her brand and what the...

Analyst Reports

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Loyalty360’s Analyst Reports are designed to help brands and marketers navigate the plethora of vendors and providers in the market that support customer loyalty, customer experience and customer engagement strategies in any capacity.

Loyalty360 Analyst Report | CrowdTwist

As the association for customer loyalty, Loyalty360 publishes a variety of analyst briefs on different technologies and services in market...

Featured Technology

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The Featured Technology page highlights some of the most impactful, innovative and effective tools and technologies in the market today for helping companies engage and retain customers.

Loyalty360 Featured Technology | CrowdTwist

Designing and maintaining a full-featured and effective loyalty program is a challenge for even the world’s largest brands, let alone those...

Webinars

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Looking for a loyalty event? Why not attend one from the convenience of your computer? Loyalty360's marketing webinar series gives you exclusive access to insights from top brands and accomplished industry executives.

How USA Track & Field Engages Superfans Through Multichannel Loyalty

Webinar: Data / Loyalty Presented on May 12th, 2015 at 1 P.M. ETAccording to Nielsen, 92 percent of consumers trust recommendations from...

CrowdTwist

CrowdTwist is revolutionizing the way marketers drive awareness, increase acquisition, improve retention, build loyalty, facilitate advocacy, and measurably impact their bottom line. Our multi-channel loyalty and engagement platform allows marketers to incentivize, recognize, and reward people for all the ways they interact with a brand. Once...

Our Members

Mairead Ridge ,
Senior Director, Marketing

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