It’s all about the connected customer according to Cami Zimmer, director of communications for UIEvolution.
“What we’re seeing in the hospitality vertical is no different than what we are seeing in the hotel/restaurant world,” Zimmer told Loyalty 360. “The connected guest or the connected customer. We’re trying to build that loyalty so people will come back. You can’t just open your doors and expect people to come back. They’ll come back if they have that great experience.”
Zimmer....