• What Keeps CMOs up at night? Find out with our new brandbites.


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  • Loyalty Management October Edition

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  • Coming soon… CX Landscape: The State of the Industry Report

    To be released at Engagement & Experience Expo!

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  • Announcing the Loyalty360 CX Awards finalists


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  • State of the Industry

    Millennials and Their Brands: A Look at a One Generation’s Overwhelming Loyalty to Brands

    By: Nick Rojas

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Scottrade, Orbitz Hone in on Customer Experience Insight: 2014 Engagement & Experience Expo

Two Brands to Present Sessions on Customer Experience Insight and Customer Experience Initiatives Cincinnati, OH (PRWEB) October 21, 2014 Effective consumer insight starts with numbers. Fortunately for esteemed investment firm Scottrade, Inc.,… Read More

Loyalty360 and 360incentives Present: Harnessing Data: Driving Customer Engagement with Rebate Programs

Data without a plan of action is like a boat without water. Today’s companies are challenged not only by needing relevant customer data, but developing a plan of… Read More

Ford, Orbitz Among Finalists Competing in Loyalty360 Customer Experience Awards

Awards Luncheon Set to Unveil Top Customer Experience Brands A field of 18 brands, representing those that are truly putting the customer at the center of their respective companies, is set… Read More

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Top 5 Mobile App Loyalty Programs to Watch

These five brands know how to leverage brand loyalty through their apps. Find out what they are doing to stay ahead of the pack. 1. Starbucks The mobile payment component alone accounted for 15 percent of Starbucks U.S. store transaction… Read More

Incentive Program Cash vs. Rewards: Final Fight?

It’s not that I expect this discussion will ever go away.  Or will it? As technology continues to refine our ability to measure incentive programs inputs, outputs and effectiveness it is very likely that at some… Read More

Does Your Loyalty Program do What It’s Supposed to?

Theoretically, loyalty programs are supposed to motivate customers to be loyal. But does it always turn out that way? Evidence is mounting that points to the fact that loyalty programs condition customers to expect discounts, and they don’t… Read More

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