InMoment

Our Members & Sponsors

Loyalty360 members are distinguished by a singular drive for customer engagement. The companies below represent some of the best that customer loyalty has to offer; from technology suppliers looking to create the next market disruption to brands looking to craft the most customer-centric experience possible.

Description

InMoment helps businesses improve customer retention and increase profits through listening, understanding, and sharing customer stories. Our Voice of Customer (VoC) solutions arm brands with real-time, actionable insights for customer experience (CX) improvement at all organizational levels.

We are a full-service partner, providing leading-edge technology, strategic guidance, market insights, predictive analytics, dashboard reporting software, and an unparalleled social media advocacy solution to more than 300 top brands. Our international presence covers more than 90 countries and 45 languages.

DAILY NEWS

VIEW ALL

Loyalty360’s daily news coverage reports on the latest trends related to loyalty marketing, customer loyalty, customer experience & engagement and more.

Unlocking New Value to Drive Impactful Customer Experience

InMoment
April 28 2017

Can Chipotle’s Attempt to Tie Employee Compensation to High Customer Service Scores Help Restore Brand Loyalty?

InMoment
February 06 2017

Customer Experience Stakes Rise as Interactions Go Beyond Transactional

InMoment
January 26 2017

Research & Reports

VIEW ALL

Loyalty360 reports on news and trends related to loyalty marketing, customer loyalty, customer engagement, customer experience, CRM, voice of the customer and more. Our ongoing coverage is of interest to marketers and operations professionals in any industry.

Transform Your NPS

InMoment
May 17 2016

2015 Customer Experience Trends Report

InMoment
May 04 2015

Supplier-Contributed Blogs

VIEW ALL

Read the latest from industry experts and our members in Loyalty360's Loyalty Today and Loyalty Management Magazine sections

Moving Beyond What Customers Want to What Customers Need

InMoment
February 01 2017

What Does a Chief Customer Officer Need to Be Successful?

InMoment
January 17 2017

CX Lessons from 2016 (And Why You Should Stay Curious in 2017)

InMoment
January 04 2017

Webinars

VIEW ALL

Looking for a loyalty event? Why not attend one from the convenience of your computer? Loyalty360's marketing webinar series gives you exclusive access to insights from top brands and accomplished industry executives.