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Looking for a loyalty event? Why not attend one from the convenience of your computer? Loyalty360's marketing webinar series gives you exclusive access to insights from top brands and accomplished industry executives.
Studies prove the better the customer experience the more opportunity for increased revenue, improved advocacy and reduced attrition. Learn how to get started improving your customer’s experience in a special hands-on, interactive workshop being held at the Ritz Carlton in Pentagon City on ... Read More
Speaker: Jill Bastian, Manager, Training and Education, Vertical ResponseEvery business spends a great deal of time and money to gain new customers. The best source of ongoing revenue is to keep those customers happy for as long as possible and maximize sales from this group. Email marketing i... Read More
Presented by VIPdesk & Affinion Loyalty GroupThe customer loyalty space is increasingly becoming a battleground where brands fight for their share of the profitable affluent market. Always an attractive segment, the affluent market seems to have rebounded from the recent recession faster than... Read More
New York June 21-22What is the right customer experience strategy for your company? The right customer experience strategy is the one that will help you:Paint a vivid picture of how your company wants its customers to perceive it across all three levels of the customer experience pyramid: usefuln... Read More
The Gartner and 1to1 Media CRM Excellence Awards are all about highlighting world-class customer strategy and CRM initiatives and broadly sharing their successes, challenges and insights. This year’s Gold Winner, International Speedway Corporation, has taken a customer-centric approach to i... Read More
This webinar took place on June 16, 2011 at 1PM EST.If you’re like most loyalty marketers, you’ve accumulated plenty of customer data. And you may be saying to yourself “Yeah, I have plenty of customer data… but no information!”This webinar is designed to help marke... Read More
A Criterion ConferenceMay 17-18, 2011Citigate Central, Sydney, AustraliaEngaging customers in the evolving retail environmentWith an estimated 200,000 loyalty programs currently operating in Australia, it is vital for businesses to understand how to make their brand stand out from the crowd.More ... Read More
VIPdesk is hosting a webinar on May 12, 2011 at 2:00 p.m. ET entitled “Achieving a Stellar Customer Experience: Looking Beyond Traditional Customer Care”. Presented by John Goodman, author of “Strategic Customer Service” and Vice Chairman of TARP, this webinar will c... Read More
This webinar was May 5, 2011, 1 PM ETAs with any personal relationship, it starts with an initial spark ...then moves into a “dating" phase where you learn more about your potential mate...what they like and dislike....what makes them happy or ticks them off...what could make you lose ... Read More
A new national survey confirms that prepaid programs are a powerful tool to support efforts to build loyalty and engagement. Join us for a half-hour webinar providing an overview of research regarding opinions about prepaid cards in incentive programs and how companies are using prepaid pro... Read More