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Looking for a loyalty event? Why not attend one from the convenience of your computer? Loyalty360's marketing webinar series gives you exclusive access to insights from top brands and accomplished industry executives.
1:00 p.m. ETPlease join Loyalty 360 and Data Experts John Bartold and Eric Stein as they have an interactive discussion of the future state of loyalty, and how external data can take your loyalty programs to the next level. Loyalty has always been a “program” or function within a... Read More
1:00 P.M. ETCustomer Loyalty, as evidenced by the the increasingly complex factors going into each customer purchase decision, is no longer a function of a simple loyalty program. It's increasingly an effort that requires an enterprise commitment to customers. As easy as this might sound, org... Read More
1:00 p.m. ETThe world of E-Commerce is growing at an alarming rate, but the growth is not coming from where you may think. In 2010, total US E-commerce revenue reached $227.6 billion with almost 40% of revenue coming from outside the top 25 E-commerce retailers.
What role do traditional lo... Read More
1:00pm ETPresenter: Mike McDonnell, Vice President, Product Management with Affinion Loyalty GroupGiven the technological evolution of social media, discussions about customer engagement are ubiquitous. From retail to travel to banking and industries in between, companies understand the need to e... Read More
According to a recent survey by Bloomberg Businessweek Research Services 80 percent of companies say getting closer to customers and providing them with a differentiated experience is a top strategic objective. Their average rating of the customer experience they provide, however, is just 3.6 on ... Read More
1:00 p.m. ETCustomers are providing feedback to all parts of the organization. The time is now to link that insight and take action—or risk losing customers to competitors.More and more, customers are sharing compliments, complaints, and ideas with multiple departments across an organizatio... Read More
1:00 p.m. ET“Blast” marketing strategies of the past are no longer sufficient to engage today’s customers and foster loyalty. Typical campaign response rates have plummeted while customer opt-out rates have ascended, limiting your ability to converse with even your most valuable... Read More
1:00 p.m. ETAt a time when retailers struggle to retain and attract key segments of their shopping audiences, customer loyalty management, practiced as a strategic element of their business plans, can drive sustainability and differentiation into the enterprise. This webinar will present a contem... Read More
Wednesday, July 27, 2011Sydney, AustraliaStruggling with reducing customer churn in an age of educated consumers? Looking to develop a loyalty program and want the inside track on how to execute? See an improvement in customer experience as a key competitive advantage, but not sure where to start... Read More
Speaker: Jeanne Kelly, Founder of The Credit Owl, LLCThe ability to obtain credit is a life-line for many small businesses, and not being able to get a loan can mean closing the doors of your business or missing an opportunity to grow. Therefore, understanding credit scores is critica... Read More