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Looking for a loyalty event? Why not attend one from the convenience of your computer? Loyalty360's marketing webinar series gives you exclusive access to insights from top brands and accomplished industry executives.
T-Mobile USA – America’s magenta mobile upstart – rode a wave of impressive year-on-year growth through 2008, then faced new challenges as the industry-wide boom slowed and the market approached saturation. The name of the game switched from acquisition to retention, and the CRM... Read More
1:00 p.m. ETNancy Porte, VP of Customer Experience for Vovici, shares some of the lessons she’s learned in her first 18 months as the leader of Vovici’s cross-department effort to better measure, manage and improve the customer experience of Vovici clients. To assist you with your Voi... Read More
1:00 PM ESTLoyalty programs are everywhere but lack serious differentiation - simply propagating a downward spiral of discount addiction and margin dilution. To understand the current state of loyalty and how marketers innovate around loyalty SAP commissioned Forrester Consulting to conduct an ex... Read More
1:00PM ESTPresented by Michael O’Brien, VP, Strategic Solutions – Fiserv, and David King, EVP - Fulcrum• What if you could predict, at the beginning of a relationship, which members are going to be the most valuable 12 months from now? • What if, based on that predictio... Read More
1:00 PM EST At the heart of any rewards currency is customer value: what motivates your customers and how do you create relevant offers to keep them engaged? Loyalty marketers immersed in bettering their programs understand that creating the best user experience often can be at odds with min... Read More
12-1pm ESTFee: $25 | All registrants will receive a copy of Sean Geehan's book: The B2B Executive PlaybookIn this Webinar Rob Urbanowicz, Principal at Geehan Group will present the 8 Building Blocks of World Class Customer Advisory Boards.Many companies have tried to launch a successful Customer ... Read More
1:00 p.m. ESTRick Oglesby will guide us through how digital wallets are about to help increase the demand of NFC-enabled point of sale devices in the United States. Merchants and payments firms that are unprepared will suffer. This webinar will detail the transformation of today’s point-of-... Read More
In this webinar, Aimia, incorporating Carlson Marketing, shared its proprietary research on Social Media and its ability to build stronger relationships between consumers and brands. They highlighted the distinctive social media personas and presented strategies and methods to engage with each ty... Read More
1 PM ETIf Word of Mouth is the oldest form of marketing, then amping up your WOM with customer engagement, social referrals, analytics, measurable results and virality is the newest. Everyone’s been talking about it, but it you haven’t been listening, now’s the time. Maybe you&r... Read More
Due to some unfortunate circumstances, this webinar has been postponed. We will post the rescheduled date as soon as it is determined. Our apologies for any inconvenience this may have caused.In today’s landscape of empowered customers, dizzying technological advancements and globalization,... Read More