YEAR
Webinar Topic
When Strategy Meets Technology, Consumers Benefit with Walgreens’ Balance® Rewards Loyalty Program

When Strategy Meets Technology, Consumers Benefit with Walgreens’ Balance® Rewards Loyalty Program

  • April 24, 2014

Webinar: Loyalty Programs/ Customer Engagement/ Data AnalyticsPresented on April 24, 2014 at 1pm EST Please join Walgreens – Mindy Heintskill, Senior Director of Loyalty and Kelly Smolinski, Sr. Director Customer Systems IT – and Kathryn Zajac, Vice President of Client Servi... Read More

Your Customers Are Members of Your Club - How A .CLUB Domain Name Can Help Build Your Loyalty Brand

Your Customers Are Members of Your Club - How A .CLUB Domain Name Can Help Build Your Loyalty Brand

  • April 22, 2014

Webinar: Loyalty Program/ Digital Marketing/ Branding  Presented on April 22, 2014 at 1pm EST The Internet is about to change dramatically with the introduction of over 1,000 new top level domains (the part of a domain name to the right of the dot, such as "com", &qu... Read More

The 4 Pillars of Successful Voice of the Customer Programs

The 4 Pillars of Successful Voice of the Customer Programs

  • March 27, 2014

Webinar: Voice of the Customer/ Data/ Customer Experience Presented on March 27, 2014 at 1pm ESTLike Atlas – you have the weight of an entire customer experience program on your shoulders. Use Verint’s four pillars for support. Our webinar gives you the four most important p... Read More

Data Privacy – Whose Business is it Really?

Data Privacy – Whose Business is it Really?

  • March 13, 2014

Webinar: Data | Privacy | SecurityPresented on March 13, 2014 at 1pm ETIn this webinar, Aimia and guest, Forrester Research, Inc., will explore the current jumbled landscape of consumer data privacy and its impact on building real relationships and driving long-term loyalty. Customer da... Read More

Now + New + Next - Rethinking “Rewards” in the New Engagement Economy

Now + New + Next - Rethinking “Rewards” in the New Engagement Economy

  • December 10, 2013

Webinar: Rewards | EngagementPresented on December 10, 2013 at 1pm ETThe notion of “reward” has long been a basic and critical component of a loyalty program. But now with the rise of social channels, mobile payment, geo-location and gamification, our definition of reward is undergoin... Read More

Customer Service Trends for 2014:  How are You Positioned for the New Year?

Customer Service Trends for 2014: How are You Positioned for the New Year?

  • December 05, 2013

Webinar: Mobile | Omni-Channel | Customer ExperiencePresented on December 5, 2013 at 1pm ESTChannel research insights from independent Customer Service Analyst, Esteban KolskyBased on recent findings from a global customer service research initiative, join thinkJar Principal Analyst, Esteban... Read More

Global Loyalty Strategy – One Size Does Not Fit All

Global Loyalty Strategy – One Size Does Not Fit All

  • December 03, 2013

Webinar: Loyalty | Marketing | Strategy | EngagementRecently, COLLOQUY undertook a global study of loyalty program evolution searching for new and innovative loyalty program models. What we found was surprising: there is no universal model. Success doesn’t hinge on building a certain progra... Read More

Building Loyalty with Digitally-savvy, Empowered Customers

Building Loyalty with Digitally-savvy, Empowered Customers

  • November 21, 2013

Webinars: Loyalty | Engagement | Customer Experience | Digital MarketingPresented on November 21, 2013 at 1pm ETLoyalty marketing is changing in light of today’s digitally unfettered and empowered customers. According to Colloquy’s 2013 research on loyalty, US loyalty program mem... Read More

Rewarding Interactions

Rewarding Interactions

  • November 14, 2013

Webinar: Rewards | Behavioral Loyalty | Loyalty ProgramsPresented on November 14, 2013 at 1pm ET Are You Ready for Customer Intimacy?Loyalty programs that reward customers for behaviors and attitude can build deep customer advocacy—and a sustainable competitive advantage. Behavioral l... Read More

Not Your Father’s Loyalty & Rewards Program

Not Your Father’s Loyalty & Rewards Program

  • November 12, 2013

Webinar: Loyalty | Rewards | MarketingPresented on November 12, 2013 at 1pm ET.An innovative transit organization gains fans by engaging 1-to-1, in the moment.What happens when an exec running Air Canada’s Aeroplan loyalty program becomes the Chief Marketing Officer of North America’s... Read More

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