YEAR
Webinar Topic
The Secret to Loyalty Success: Infusing Non-Transactional Engagement & Gamification into Loyalty & CX Strategies

The Secret to Loyalty Success: Infusing Non-Transactional Engagement & Gamification into Loyalty & CX Strategies

  • October 30, 2024

Join this engaging webinar with Capillary loyalty experts Clarissa Schealer, SVP of North American Sales and Mansi Dalal, Product Manager, as they explore the essential roles of non-transactional and gamification-based strategies in achieving long-term customer loyalty and experience success. Tr... Read More

Enhancing Experiences with Customer Identity Resolution: A Deep Dive into Loyalty360 and Wunderkind’s Latest Research Report

Enhancing Experiences with Customer Identity Resolution: A Deep Dive into Loyalty360 and Wunderkind’s Latest Research Report

  • August 27, 2024

In today's rapidly evolving digital landscape, truly knowing your customer is more crucial—and more challenging—than ever before. With data scattered across countless channels and touchpoints, how can brands accurately identify and engage their customers? For many brands, the str... Read More

Getting Personal with Noodles & Company: A Deep Dive into Their Data-Driven Approach to Loyalty Engagement

Getting Personal with Noodles & Company: A Deep Dive into Their Data-Driven Approach to Loyalty Engagement

  • August 22, 2024

Join Noodles & Company’s Katie Brookes, Manager of Loyalty and CRM, in partnership with Mastercard and Loyalty360, for an insightful webinar on leveraging loyalty data to create and expand personalized customer experiences. Marketers understand that having the right data is crucial for ... Read More

Redesigning Your Loyalty Program for Relevance and Results with the Right Strategy

Redesigning Your Loyalty Program for Relevance and Results with the Right Strategy

  • July 23, 2024

Are you struggling to keep your customers engaged with your loyalty program? If your program is too complicated, fails to resonate with customers on a personal level, is no longer contributing to business goals, or has simply grown stale over time, it might be due for a refresh. In this session,... Read More

Unlocking the Future of Loyalty: AI-Driven Personalization and Travel Rewards

Unlocking the Future of Loyalty: AI-Driven Personalization and Travel Rewards

  • May 22, 2024

This session explores the future of AI and travel rewards. Ravneet Ghuman, Switchfly's Head of Data Science, leads this engaging discussion, promising to reveal the transformative power of artificial intelligence in crafting unique travel experiences for customers—whether it's jet-s... Read More

Boosting Your Customer Data Strategy: How to Use Loyalty Data in a Cookieless Future

Boosting Your Customer Data Strategy: How to Use Loyalty Data in a Cookieless Future

  • September 14, 2023

In light of the deprecation of third-party cookies, brands are facing a shift in how they gather and use customer data. This evolution requires a strategic focus on alternative data sources to maintain data-driven approaches while upholding privacy. First-party data, which is collected directly f... Read More

Loyalty: Outcome or Enabler?

Loyalty: Outcome or Enabler?

  • August 30, 2023

Is loyalty only an outcome — or is loyalty a powerful enabler? Loyalty marketing is a mainstream strategy for modern brands, but it’s both widely overused and widely undelivered. You CAN stand out from the pack by accessing and unleashing your loyalty initiative’s full untapped ... Read More

Reimagining Loyalty: How to Create Relevancy in an Evolving Consumer Landscape

Reimagining Loyalty: How to Create Relevancy in an Evolving Consumer Landscape

  • July 26, 2023

For brands, relevancy is the only currency that matters—but what does relevancy look like in today’s changing world? The key to reaching contemporary consumers is through the creation of exceptional experiences. In this webinar, we’ll explore innovative examples of organization... Read More

Leveraging Customer Loyalty in Times of Economic Uncertainty

Leveraging Customer Loyalty in Times of Economic Uncertainty

  • April 26, 2023

In today's uncertain economic climate, investing in customer loyalty is crucial for brands to retain their existing customers while navigating challenges such as inflation, supply chain disruptions, and staffing shortages. As a brand, are you wondering how you can bring more value to your cus... Read More

What Drives Consumer Loyalty in 2023?

What Drives Consumer Loyalty in 2023?

  • March 14, 2023

Loyalty program participation among consumers is on the rise, with as much as an 8% lift since 2022. But what will brands need to offer to attract and retain customers in 2023? The 2023 Consumer Trends Index polled over 10,000 global consumers to learn exactly that. In this webinar, Tim Glomb, V... Read More

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