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YEAR
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Launching Loyalty On The “Rite” Foot

Launching Loyalty On The “Rite” Foot

  • January 22, 2013

Presented on January 22, 2013Join kids’ footwear powerhouse Stride Rite as they take the next big step in their journey toward customer centricity and launch their new customer loyalty program, Stride Rite Rewards. Attendees will glean insight from the highly effective process employed by S... Read More

Anonymous Web Users: How to Personalize When You Don’t Know Them Personally

Anonymous Web Users: How to Personalize When You Don’t Know Them Personally

  • December 11, 2012

Presented on December 11, 2012, at 1 pm ETWhen customers are logged-in, they are all-too-often treated to “one size fits all” mass-messaging across online storefronts, resulting in limited engagement, reduced loyalty and lost sales. New best practices have emerged that allow loyalty-f... Read More

Increasing Loyalty to Your Customer Loyalty Program via Concierge Service

Increasing Loyalty to Your Customer Loyalty Program via Concierge Service

  • November 15, 2012

NOVEMBER 15 2012Concierge service is an effective addition to an overall customer loyalty strategy.  Brands benefit from a streamlined customer experience, increased customer engagement, perceived brand value, and increased revenue while customers benefit from access to a personal assistant ... Read More

Pricing and Engagement: A Complex Relationship

Pricing and Engagement: A Complex Relationship

  • November 08, 2012

NOVEMBER 8 2012Whether the relationship is business-to-business or business to consumer, the value proposition to the buyer is a complex. It is an ever-changing and vital set of decisions and perceptions. If this complexity is managed efficiently, deep and sustainable engagement can be achieved. ... Read More

The Power of Analytics to Drive Loyalty

The Power of Analytics to Drive Loyalty

  • October 25, 2012

OCTOBER 25 2012Customer analytics is a key enabler for loyalty success. In this webinar, we learned how marketers are trending on the analytics spectrum. To what extent are they measuring loyalty programs, and if so, what are they measuring, what would they like to measure, and how are they perfo... Read More

Loyalty Technology Pitfalls And How to Avoid Them

Loyalty Technology Pitfalls And How to Avoid Them

  • October 18, 2012

OCTOBER 18 20121 PM EDT Even the most successful loyalty programs face significant operational challenges. A loyalty platform is more than just a points engine; it’s a valuable component that provides marketers with the ability to create a seamless customer experience through real time... Read More

The Top 8 Questions You Should be Asking Your Global Rewards Provider

The Top 8 Questions You Should be Asking Your Global Rewards Provider

  • October 11, 2012

OCTOBER 11, 2012 Just like in a U.S. based program, global reward programs contain a participant base that is diverse and includes a population of multiple generations with unique lifestyles, attitudes, preferences, wants and needs. Add in the cultural differences that result from a particip... Read More

Securing C-Suite Support For Your Loyalty Program

Securing C-Suite Support For Your Loyalty Program

  • October 09, 2012

OCTOBER 9 2012Strategies for Building Loyalty Programs that Both Customers and The C-Suite Will LoveIt is said that luck is what happens at the crossroads of preparation and opportunity. That same principle can be applied to loyalty programs. The opportunity certainly exists but few loyalty progr... Read More

What's Hot In Rewards? Best Buy’s Secrets for Leveraging Loyalty Points for Merchandise Your Customers Want Now

What's Hot In Rewards? Best Buy’s Secrets for Leveraging Loyalty Points for Merchandise Your Customers Want Now

  • October 02, 2012

OCTOBER 2 2012Today, Consumer Electronics account for approximately over 60% of all merchandise rewards redemptions. Best Buy’s industry leading merchandising experts reveal the products your customers want most!  In addition to uncovering the hottest upcoming trends, Best Buy will als... Read More

The Power of C2C Recommendations: Leveraging Timely Referrals to Drive ROI

The Power of C2C Recommendations: Leveraging Timely Referrals to Drive ROI

  • September 25, 2012

SEPTEMBER 25 2012You’ve probably heard about the power of word-of-mouth marketing, and how consumer recommendations can have an enormous influence on the ways in which you attract and grow your consumer base, but did you know that personal recommendations are actually the primary driver of ... Read More

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Membership and Pricing

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Videos and podcasts

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Navigating Togetherness in a Post-Covid World
podcast

Not Your Father’s Loyalty & Rewards Program

March 25,2014

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Social Analytics & Mobility - Neeraj Sripuram from IBM [Meet the Speaker Series]

September 19,2013

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Nu Skin Steps to Success

June 21,2013

Membership and Pricing

WEBINARS

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From Holiday Rush to Year-Round Loyalty: Extending Momentum into 2025
From Holiday Rush to Year-Round Loyalty: Extending Momentum into 2025
Powering Customer Loyalty Through Multi-Brand Partnerships and Unique Reward Opportunities
Powering Customer Loyalty Through Multi-Brand Partnerships and Unique Reward Opportunities
The Secret to Loyalty Success: Infusing Non-Transactional Engagement & Gamification into Loyalty & CX Strategies
The Secret to Loyalty Success: Infusing Non-Transactional Engagement & Gamification into Loyalty & CX Strategies

Industry News

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Crumbl Partners With ezCater to Bring Its Iconic Cookies to Workplaces
Dec 06, 2024
74% of Canadians Are Reducing Holiday Spending Due to Rising Living Costs: Spring Financial Survey
Dec 06, 2024
Harris Teeter donates 8,500 Thanksgiving meal bags to families through annual Harvest Feast campaign
Dec 06, 2024
Russell Stover Chocolates Launches "Make Happy Memories" Contest for a Chance to Win a Sweet Holiday Getaway
Dec 05, 2024