Filter for search results:

Loyalty360 Reads: January 30 | Fifth Third’s Dobot Helps Consumers Save, 1-800-Flowers.com Continues to Innovate, and More
Technology Fifth Third’s Dobot Helps Consumers Save in New Year Dobot, an app launched by Fifth Third a year ago, is providing a way for users to save for the future . Dobot is “encouraging people to start the year saving for a $500 ‘Future Me’ fund. To encourage people...
1/30/2020 8:03:28 AM
1-800-FLOWERS.COM Picks Up Shari’s Berries
As we learned in our conversation with Tony Chivari , Senior Vice President of Enterprise Marketing and Customer Insights for 1-800-FLOWERS.COM, one of his company’s strengths is that it operates as a family of brands that appeal to a range of consumers. It looks like that fa...
8/8/2019 5:11:18 AM
Changing Times, Changing Channels for 1-800-FLOWERS.COM, Inc.: Part II
This is the second installment of our Q&A with Tony Chivari, Senior Vice President of Enterprise Marketing and Customer Insights for 1-800-FLOWERS.COM, Inc. You can read the first part here .   What does emotional loyalty mean to your brand, and how do you measure th...
7/25/2019 5:20:00 AM
Changing Times, Changing Channels for 1-800-FLOWERS.COM, Inc.: Part I
Today’s brands have to be where the customers are, and that’s no small task, given the pace of technological advances and their effects on customer behavior. Remember when the only dinner delivery option was pizza? It really wasn’t that long ago, but such a limited service opt...
7/16/2019 5:00:00 AM
1-800-FLOWERS.COM, Inc. Drives Loyalty with an Innovative Culture
Sending someone a heartfelt gift, such as flowers or a gift basket, is a touching way to let someone know you’re thinking of them. Nationally, 1-800-FLOWERS.COM, Inc. enjoys top-of-mind status as the company that delivers both the gift product and the resultant warm experience...
7/9/2019 1:48:01 PM
1-800-FLOWERS.COM, Inc. Executive Discusses Tech Trends and Personalization
To create the best customer experience, brands need to know what their customers want. That’s pretty much a given. However, what often goes unstated in this truism is the fact that brands need to understand not just what customers want right now, but what they will want in the...
5/9/2019 11:45:28 AM
March Beyond the Flowers and Chocolates of 1-800-FLOWERS.COM, Inc., Part II
This is the second installment of our talk with Steve Druckman, President of the Midwest Gourmet Food Group at 1-800-FLOWERS.COM, Inc.. For Part I, click here .   How do you decide what works and what doesn’t work in regard to partnerships and how do you manage that ef...
3/19/2019 9:56:49 AM
Beyond the Flowers and Chocolates of 1-800-FLOWERS.COM, Inc.
With Valentine’s Day being one of the biggest business days for retailers around the world, many companies have come to implement strategies to maximize profit. While some businesses may be more relevant than others, almost every company in the retail space is trying to make a...
3/11/2019 12:32:17 PM
4 Reasons Why CMOs Should Invest in Voice Marketing
This post originally appeared on the PullString  blog .  Unless you’ve been living under a rock for the last twelve months, you’ve heard about voice assistants.  They go by the name of Alexa, Google Assistant or Siri and can give you information about your commute o...
10/5/2018 1:45:11 PM
Celebrations Passport Dials Up Enhanced Customer Engagement at 1-800-Flowers.com
Deepening customer relationships through its loyalty program has helped raise the level of brand loyalty at 1-800-Flowers.com .   A successful loyalty program can be a key differentiator for a brand, and officials at 1-800-Flowers.com have found that to be the case.   ...
3/14/2018 7:31:12 AM
Displaying Results 21 - 30 (of 5)
|<  <   1 2 3 4 5    >  >|

Join loyalty360

From our introductory individual memberships to our top premium tier, our members are provided with the exposure, certification, and the exclusive content they need to continue their path to true customer centricity.

Brand Membership

Gain access to unique content and learning opportunities, as well as the ability to participate in member-only networking, education, training and certification programs.

Vendor Membership

Provide additional exposure through publication of thought leadership content to our member-only content sections.

Individual Membership

L360 Individual Memberships allow readers access to member-only Loyalty360 content.

Top Posts

No data found
ad