Connect with peers, discover opportunities, and share experiences. These Loyalty360 meetings allow brand members to meet other customer loyalty and experience-focused professionals while discussing new topics each week. Meeting types are noted below, featuring a mix of Brand-led Roundtables and Lunch & Learns, as well as Supplier-led Loyalty University presentations. During the meetings, participants can connect with other brand members to share best practices, advice, and questions in a trusted, small-group environment.

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Digital Roundtable

Loyalty360 Brand Member Roundtable – Customer Loyalty Metrics and KPIs

12:00PM ET.   May 23 2024 | More Information

Loyalty University

Loyalty360 Loyalty University Session: The Critical Role of Identity Resolution for today’s data-driven Loyalty Program, Presented by Audience Acuity

12:50PM ET.   May 9 2024 | More Information

Digital Roundtable

Loyalty360 Brand Member Roundtable - Customer Loyalty Fraud

1:00PM ET.   May 7 2024 | More Information

Digital Roundtable

Loyalty360 Brand Member Roundtable - Corporate Social Responsibility

1:00PM ET.   May 2 2024 | More Information

Digital Roundtable

Loyalty360 Brand Member Roundtable – Next Generation Customer Engagement

2:00PM ET.   April 24 2024 | More Information

Digital Roundtable

Loyalty360 Brand Member Roundtable - Emotional Loyalty

1:00PM ET.   April 18 2024 | More Information

Digital Roundtable

Loyalty360 Brand Member Roundtable - Personalization and Customer Preference Management

12:00PM ET.   April 11 2024 | More Information

Digital Roundtable

Loyalty360 Brand Member Roundtable – Mobile and App Customer Loyalty Best Practices

1:00PM ET.   April 3 2024 | More Information

Lunch & Learn

Loyalty360 Lunch & Learn - Enhancing CX to Build Customer Loyalty (Meeting kickoff presented by Wheaton World Wide Moving | Bekins Van Lines)

12:00PM ET.   March 18 2024 | More Information

Digital Roundtable

Loyalty360 Brand Member Roundtable – Customer Loyalty Metrics and KPIs

1:00PM ET.   March 12 2024 | More Information

Lunch & Learn

Loyalty360 Lunch & Learn – Exploring Synergistic Partnerships with Hilton Honors (Meeting kickoff presented by Hilton)

12:00PM ET.   March 6 2024 | More Information

Digital Roundtable

Loyalty360 Brand Member Roundtable - Customer Loyalty Fraud

12:00PM ET.   February 29 2024 | More Information

Lunch & Learn

Loyalty360 Lunch & Learn - Emotional Loyalty (Meeting Kickoff Presented by Verizon)

1:00PM ET.   February 28 2024 | More Information

Lunch & Learn

Loyalty360 Lunch & Learn – Best Practices in Digital Engagement Growth Strategies (Meeting kickoff presented by Food Lion)

12:00PM ET.   February 23 2024 | More Information

Lunch & Learn

Loyalty360 Lunch & Learn - Customer Loyalty MarTech Stacks (Meeting kickoff presented by The Vitamin Shoppe)

12:00PM ET.   February 16 2024 | More Information

Lunch & Learn

Loyalty360 Lunch & Learn - Effective Partnership Management Best Practices (Meeting Kickoff Presented by Parkland)

1:00PM ET.   February 9 2024 | More Information

Lunch & Learn

Loyalty360 Lunch & Learn - CPG, Channel, and Product Relationships (Meeting kickoff presented by Peapod Digital Labs)

12:00PM ET.   February 2 2024 | More Information

Digital Roundtable

Loyalty360 Brand Member Roundtable - Next Generation Customer Loyalty

1:00PM ET.   January 23 2024 | More Information

Lunch & Learn

Loyalty360 Lunch & Learn – Customer Research and Feedback Management (Meeting kickoff presented by Cinemark)

12:00PM ET.   January 19 2024 | More Information

Lunch & Learn

Loyalty360 Lunch & Learn – Customer Loyalty & Marketing Platform Transitions (Meeting kickoff presented by Wawa)

12:00PM ET.   January 10 2024 | More Information

Digital Roundtable

Loyalty360 Brand Member Roundtable – Customer Loyalty Opportunities for 2024

1:00PM ET.   December 19 2023 | More Information

Digital Roundtable

Loyalty360 Brand Member Roundtable – Brand/Customer Loyalty Program Health

1:00PM ET.   December 12 2023 | More Information

Loyalty University

Loyalty360 Loyalty University Session: Using Gamification to Amplify Loyalty Programs and Strategies presented by CataBoom

12:00PM ET.   December 5 2023 | More Information

Digital Roundtable

Loyalty360 Brand Member Roundtable - Corporate Social Responsibility

12:00PM ET.   November 20 2023 | More Information

Loyalty University

Loyalty360 Loyalty University Session: Extending Your Holiday Readiness Strategies to Boost Customer Loyalty presented by Kobie

12:00PM ET.   November 16 2023 | More Information

Digital Roundtable

Loyalty360 Brand Member Roundtable – Brand Marketer Research Recap - Impacts of Data and Privacy Regulations on Customer Loyalty

11:00AM ET.   November 9 2023 | More Information

Loyalty University

Loyalty360 Loyalty University Session: How to Calculate the Economic Impact (ROI) of Customer Loyalty Strategy and Promotions presented by Talon.One

12:00PM ET.   November 7 2023 | More Information

Digital Roundtable

Loyalty360 Brand Member Roundtable – Brand Marketer Research Recap - Emotional Loyalty

12:00PM ET.   November 3 2023 | More Information

Digital Roundtable

Loyalty360 Brand Member Roundtable - Epsilon Client Discussion

11:00AM ET.   October 27 2023 | More Information

Loyalty University

Loyalty360 Loyalty University Session: Data, Digital, and Delivering Results, presented by Mastercard

11:00AM ET.   October 25 2023 | More Information

Digital Roundtable

Loyalty360 Brand Member Roundtable – Premium, Paid, and Subscription Loyalty Programs

2:00PM ET.   October 19 2023 | More Information

Digital Roundtable

Loyalty360 Brand Member Roundtable - New and Emerging Technologies

12:00PM ET.   October 12 2023 | More Information

Digital Roundtable

Loyalty360 Brand Member Roundtable - Corporate Social Responsibility

11:00AM ET.   October 12 2023 | More Information

Digital Roundtable

Loyalty360 Brand Member Roundtable - Lifetime/Elite Loyalty Tiers

1:00PM ET.   October 2 2023 | More Information

Digital Roundtable

Loyalty360 Brand Member Roundtable - Kobie Client Discussion

4:30PM ET.   September 28 2023 | More Information

Digital Roundtable

Loyalty360 Brand Member Roundtable – AI and the Future of Loyalty Strategies

1:00PM ET.   September 26 2023 | More Information

Digital Roundtable

Loyalty360 Brand Member Roundtable - Influencer Marketing and Customer Loyalty

11:00AM ET.   September 15 2023 | More Information

Digital Roundtable

Loyalty360 Brand Member Roundtable - Privacy Regulation Impacts on Customer Loyalty

1:00PM ET.   September 7 2023 | More Information

Digital Roundtable

Loyalty360 Brand Member Roundtable - International Customer Loyalty

11:00AM ET.   August 31 2023 | More Information

Digital Roundtable

Loyalty360 Brand Member Roundtable - What Brand Are You Most Loyal To and Why?

1:00PM ET.   August 29 2023 | More Information

Digital Roundtable

Loyalty360 Brand Member Roundtable - Oracle/Crowdtwist Client Discussion

11:00AM ET.   August 25 2023 | More Information

Digital Roundtable

Loyalty360 Brand Member Roundtable - Customer Loyalty Challenges

1:00PM ET.   August 22 2023 | More Information

Digital Roundtable

Loyalty360 Brand Member Roundtable - Customer Preference Management and Personalization

11:00AM ET.   August 17 2023 | More Information

Digital Roundtable

Loyalty360 Brand Member Roundtable - Key Drivers of Customer Loyalty

1:00PM ET.   August 8 2023 | More Information

Digital Roundtable

Loyalty360 Brand Member Roundtable – Next Generation Customer Engagement

1:00PM ET.   August 3 2023 | More Information

Digital Roundtable

Loyalty360 Brand Member Roundtable - Customer Loyalty Fraud & Gaming

1:00PM ET.   August 1 2023 | More Information

Digital Roundtable

Loyalty360 Brand Member Roundtable - B2B Customer Loyalty (Meeting kickoff presented by Hilton)

11:00AM ET.   July 27 2023 | More Information

Digital Roundtable

Loyalty360 Brand Member Roundtable - Navigating Economic Uncertainty/Impacts on Customer Loyalty

11:00AM ET.   July 25 2023 | More Information

Digital Roundtable

Loyalty360 Brand Member Roundtable – Mobile and App Customer Loyalty Best Practices

1:00PM ET.   July 20 2023 | More Information

Digital Roundtable

Loyalty360 Brand Member Roundtable - Managing Tiered Loyalty Programs and Strategies

1:00PM ET.   July 18 2023 | More Information

Loyalty University

Loyalty360 Loyalty University Session: The Power of Zero-Party Data for Customer Loyalty Strategies

11:00AM ET.   July 14 2023 | More Information

Digital Roundtable

Loyalty360 Brand Member Roundtable - Privacy Regulation Impacts on Customer Loyalty

11:00AM ET.   July 13 2023 | More Information

Digital Roundtable

Loyalty360 Brand Member Roundtable – Customer Loyalty Success in 2023 and Opportunities for the Second Half

1:00PM ET.   July 11 2023 | More Information

Digital Roundtable

Loyalty360 Brand Member Roundtable - Co-Brand/Private Label Credit Cards

1:00PM ET.   June 27 2023 | More Information

Loyalty University

Loyalty360 Loyalty University Session: Building Emotional Loyalty with Personalized Video

11:00AM ET.   June 23 2023 | More Information

Digital Roundtable

Loyalty360 Brand Member Roundtable - Trends from the 2023 Loyalty Expo

11:00AM ET.   June 22 2023 | More Information

Digital Roundtable

Loyalty360 Brand Member Roundtable – Customer Loyalty Metrics and KPIs

1:00PM ET.   June 20 2023 | More Information

Digital Roundtable

Loyalty360 Brand Member Roundtable - Emotional Loyalty

11:00AM ET.   June 15 2023 | More Information

Digital Roundtable

Loyalty360 Brand Member Roundtable - Personalization, Segmentation, and Cadence Management

1:00PM ET.   June 13 2023 | More Information

Loyalty University

Loyalty360 Loyalty University Session: The State of Web 3.0 and Customer Loyalty

11:00AM ET.   June 9 2023 | More Information

Digital Roundtable

Loyalty360 Brand Member Roundtable - Trends from the 2023 Loyalty Expo

11:00AM ET.   June 7 2023 | More Information

Digital Roundtable

Loyalty360 Brand Member Roundtable - B2B Customer Loyalty

11:00AM ET.   May 31 2023 | More Information

Digital Roundtable

Loyalty360 Brand Member Roundtable – Brand/Customer Loyalty Health

11:00AM ET.   May 25 2023 | More Information

Digital Roundtable

Loyalty360 Brand Member Roundtable - Brand Partnership Best Practices

1:00PM ET.   May 18 2023 | More Information

Loyalty University

Loyalty360 Loyalty University Session: Knowing When and How to Reenergize Your Loyalty Program

1:00PM ET.   April 27 2023 | More Information

Digital Roundtable

Loyalty360 Brand Member Roundtable - Navigating Economic Uncertainty in 2023/Impacts on Customer Loyalty

1:00PM ET.   April 25 2023 | More Information

Digital Roundtable

Loyalty360 Brand Member Roundtable - Customer Loyalty Fraud & Gaming

1:00PM ET.   April 20 2023 | More Information

Digital Roundtable

Loyalty360 Brand Member Roundtable - Communicating Tier Level Changes / Communicating Bad News To Loyalty Members - John Sellers - Bank of America

1:00PM ET.   April 12 2023 | More Information

Digital Roundtable

Loyalty360 Brand Member Roundtable - Employee Engagement

1:00PM ET.   April 11 2023 | More Information

Digital Roundtable

Brand Member Roundtable – Customer Loyalty Trends Open Discussion & Brand Member Q&A

11:00AM ET.   April 5 2023 | More Information

Loyalty University

Loyalty360 Loyalty University Session: Time for an Annual Brand Voice Checkup

1:00PM ET.   March 23 2023 | More Information

Digital Roundtable

Loyalty360 Brand Member Roundtable – Brand/Customer Loyalty Health

1:00PM ET.   March 22 2023 | More Information

Digital Roundtable

Loyalty360 Brand Member Roundtable - B2B Customer Loyalty

1:00PM ET.   March 15 2023 | More Information

Digital Roundtable

Loyalty360 Brand Member Roundtable – Premium, Paid, and Subscription Loyalty Programs

1:00PM ET.   March 8 2023 | More Information

Digital Roundtable

Loyalty360 Brand Member Roundtable - Navigating Economic Uncertainty in 2023/Impacts on Customer Loyalty

11:00AM ET.   March 2 2023 | More Information

Digital Roundtable

Loyalty360 Brand Member Roundtable - Brand Partnership Best Practices

1:00PM ET.   February 28 2023 | More Information

Digital Roundtable

Loyalty360 Brand Member Roundtable - New and Emerging Technologies

1:00PM ET.   February 23 2023 | More Information

Digital Roundtable

Loyalty360 Brand Member Roundtable - Emotional Loyalty

1:00PM ET.   February 16 2023 | More Information

Digital Roundtable

Loyalty360 Brand Member Roundtable - Personalization, Segmentation, and Cadence Management

1:00PM ET.   February 9 2023 | More Information

Loyalty University

Loyalty360 Loyalty University Session: Leveraging the Right Engagement Strategies to Keep Customers Coming Back

11:00AM ET.   February 7 2023 | More Information

Digital Roundtable

Loyalty360 Brand Member Roundtable - Co-Brand/Private Label Credit Cards

2:00PM ET.   February 2 2023 | More Information

Loyalty University

Loyalty University: Essential KPIs & Metrics - A Loyalty Primer

1:00PM ET.   January 31 2023 | More Information

Lunch & Learn

Loyalty360 Lunch & Learn - Erin O'Donnell and Amee Upadhyay, Bloomin Brands

11:30AM ET.   January 27 2023 | More Information

Digital Roundtable

Loyalty360 Brand Member Roundtable - Customer Loyalty Fraud & Gaming

1:00PM ET.   January 19 2023 | More Information

Digital Roundtable

Loyalty360 Brand Member Roundtable - Employee Engagement

1:00PM ET.   January 11 2023 | More Information

Loyalty University

Loyalty University: The Future of Customer Loyalty Programs

12:00PM ET.   January 10 2023 | More Information

Digital Roundtable

Loyalty360 Brand Member Roundtable - Customer Preference Management and Personalization

1:00PM ET.   December 12 2022 | More Information

Lunch & Learn

Lunch and Learn - Scene+ : Fueling Transformation: Four Fundamental Elements to Enable Change and Growth for Scene+: Matthew Seagrim, Senior Vice President, Scene+

12:30PM ET.   December 9 2022 | More Information

Digital Roundtable

Loyalty360 Brand Member Roundtable - Emotional Loyalty

2:00PM ET.   December 7 2022 | More Information

Digital Roundtable

Loyalty360 Brand Member Roundtable - Personalization Segmentation Cadence Management

2:00PM ET.   December 6 2022 | More Information

Digital Roundtable

Loyalty360 Brand Member Roundtable - Employee Engagement

1:00PM ET.   November 9 2022 | More Information

Digital Roundtable

Loyalty360 Brand Member Roundtable - Co-Brand/Private Label Credit Card

11:00AM ET.   November 3 2022 | More Information

Digital Roundtable

Loyalty360 Brand Member Roundtable - Personalization, Segmentation & Cadence Management

2:00PM ET.   October 4 2022 | More Information

Digital Roundtable

Loyalty360 Brand Member Roundtable - Employee Engagement

1:00PM ET.   September 14 2022 | More Information

Digital Roundtable

Loyalty360 Brand Member Roundtable - Co-Brand/Private Label Credit Card

11:00AM ET.   September 1 2022 | More Information

Digital Roundtable

Loyalty360 Brand Member Roundtable - Personalization, Segmentation & Cadence Management

2:00PM ET.   August 2 2022 | More Information

Digital Roundtable

Loyalty360 Brand Member Roundtable-Customer Loyalty Fraud and Gaming

1:00PM ET.   July 21 2022 | More Information

Digital Roundtable

Loyalty360 Brand Member Roundtable - Employee Engagement Best Practices

1:00PM ET.   July 13 2022 | More Information

Digital Roundtable

Loyalty360 Brand Member Roundtable - Personalization, Segmentation, and Cadence Management

1:00PM ET.   June 7 2022 | More Information

Digital Roundtable

Loyalty360 Brand Member Roundtable - Emotional Loyalty

1:00PM ET.   June 1 2022 | More Information

Digital Roundtable

Loyalty360 Brand Member Roundtable - Loyalty Program Fraud, Program Gaming, and Metrics

1:00PM ET.   May 19 2022 | More Information

Digital Roundtable

Loyalty360 Brand Member Roundtable - Employee Engagement Best Practices

1:00PM ET.   May 11 2022 | More Information

Digital Roundtable

Loyalty360 Brand Member Roundtable - Customer Loyalty Pricing Discussion

1:00PM ET.   March 22 2022 | More Information

Digital Roundtable

Loyalty360 Brand Member Roundtable - Personalization, Segmentation, and Cadence Management

1:00PM ET.   March 10 2022 | More Information

Digital Roundtable

Loyalty360 Brand Member Roundtable - Privacy Regulation Impact on Customer Loyalty

1:00PM ET.   March 3 2022 | More Information

Digital Roundtable

Loyalty360 Brand Member Roundtable - B2B, Channel, Partnership Best Practices and Opportunities

1:00PM ET.   February 24 2022 | More Information

Digital Roundtable

Loyalty360 Brand Member Roundtable - Privacy Regulation Impacts on Customer Loyalty

1:00PM ET.   February 23 2022 | More Information

Digital Roundtable

Loyalty360 Brand Member Meeting: Crowdtwist/Oracle Discussion

1:00PM ET.   February 17 2022 | More Information

Digital Roundtable

Loyalty360 Brand Member Roundtable - Emotional Loyalty

1:00PM ET.   February 10 2022 | More Information

Digital Roundtable

Loyalty360 Brand Member Roundtable-Privacy Regulation Impacts on Customer Loyalty

1:00PM ET.   February 9 2022 | More Information

Digital Roundtable

Loyalty360 Brand Member Roundtable - Employee Engagement Best Practices

1:00PM ET.   February 3 2022 | More Information

Digital Roundtable

Loyalty360 Brand Member Meeting: Crowdtwist/Oracle Discussion

1:00PM ET.   February 1 2022 | More Information

Digital Roundtable

Loyalty360 Brand Member Roundtable - Loyalty Program Fraud, Program Gaming, and Metrics

1:00PM ET.   January 27 2022 | More Information

Digital Roundtable

Loyalty360 Brand Member Roundtable - Emotional Loyalty - Process, Definition, Measurement

2:00PM ET.   December 21 2021 | More Information

Digital Roundtable

Loyalty360 Brand Member Roundtable - Impact of Apple's MPP on Customer Loyalty Programs

2:00PM ET.   December 9 2021 | More Information

Digital Roundtable

Loyalty360 Brand Member Roundtable - Customer Loyalty Opportunities for 2022

2:00PM ET.   November 23 2021 | More Information

Digital Roundtable

Loyalty360 Brand Member Roundtable - Metrics/Measurement/Optimizing Customer Loyalty Programs/Strategies

2:00PM ET.   October 19 2021 | More Information

Digital Roundtable

Loyalty360 Brand Member Roundtable - Best Practices of Personalization, Segmentation and Cadence Management

2:00PM ET.   October 12 2021 | More Information

Digital Roundtable

Loyalty360 Brand Member Roundtable - Emerging Technology Considerations for Customer Loyalty Platforms

2:00PM ET.   October 7 2021 | More Information

Digital Roundtable

Loyalty360 Brand Member Roundtable - Next Generation Customer Loyalty - Program Features, Considerations, and Interests

10:00AM ET.   October 5 2021 | More Information

Digital Roundtable

Loyalty360 Brand Member Roundtable - Customer Loyalty Fraud/Gaming Metrics

2:00PM ET.   September 23 2021 | More Information

Digital Roundtable

Loyalty360 Brand Member Roundtable - Emerging Technology Considerations for Customer Loyalty Platforms

10:00AM ET.   September 16 2021 | More Information

Digital Roundtable

Loyalty360 Brand Member Roundtable - Emotional Loyalty

1:00PM ET.   September 9 2021 | More Information

Digital Roundtable

Loyalty360 Brand Member Roundtable - B2B/Channel Customer Loyalty Best Practices

10:00AM ET.   August 31 2021 | More Information

Digital Roundtable

Loyalty360 Brand Member Roundtable - Loyalty Program Partnerships Best Practices

1:00PM ET.   August 26 2021 | More Information

Digital Roundtable

Loyalty360 Brand Member Roundtable - Employee Engagement Best Practices - HR, CSR, Org. Training, VOE

2:00PM ET.   August 12 2021 | More Information

Digital Roundtable

Loyalty360 Brand Member Roundtable - Fraud, Gaming and Customer Loyalty Impacts

2:00PM ET.   August 5 2021 | More Information

Digital Roundtable

Loyalty360 Brand Member Roundtable - Next Generation Customer Loyalty - Program Features / Considerations / Interests

1:00PM ET.   August 3 2021 | More Information

Digital Roundtable

Loyalty360 Brand Member Roundtable - Managing Customer Loyalty During COVID Reopening

10:00AM ET.   July 26 2021 | More Information

Digital Roundtable

Loyalty360 Brand Member Roundtable - Loyalty Program Partnerships

1:00PM ET.   July 22 2021 | More Information

Digital Roundtable

Loyalty360 Brand Member Roundtable - Customer Loyalty Best Practices | Monitoring, Managing, and Optimizing Your Customer Loyalty Program/Strategy

2:00PM ET.   July 16 2021 | More Information

Digital Roundtable

Loyalty360 Brand Member Roundtable - Employee Engagement Best Practices - HR / CSR / Org. Training/ VOE

2:00PM ET.   July 15 2021 | More Information

Digital Roundtable

Loyalty360 Brand Member Roundtable - Crowdtwist/Oracle Client Group - Q2

11:00AM ET.   April 14 2021 | More Information