Managing Director, More Rewards

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    Company: Save-on-Foods
    Location: Langley, BC

    Job Description


    Save-On-Foods is a Jim Pattison business with a legacy of outstanding value and customer service. For
    more than a century, Save-On-Foods has been established as BC’s local grocer with a focus on exceeding   
    customers' expectations and delivering the unexpected. Established in 1915, the original store branded as
    the “Overwaitea” store gained favour with the community when its founder redefined conventional customer  service and value by offering loyal customers what other retailers did not—18 ounces of tea for the price of
    16— the store quickly became known as the "Over-Weight-Tea" store.

    Built on a reputation of innovation in customer service, creativity remains at the very heart of what the Save-On-Foods teams do every day in their mission to deliver “Always Customer First” service. Save-On-Foods is
    committed to Going the Extra Mile for customers in every community served, every day.

    A critically integral brand-fortifying role exists at one of Canada’s most respected retailers. Reporting to the Vice                President, Marketing, Loyalty & Digital Strategies, the Managing Director, More Rewards provides overall leadership for
    the More Rewards loyalty program.  The overarching goal of the More Rewards program is to grow the loyalty of all
    customers who participate in the program. The Managing Director, More Rewards is tasked with creating and articulating innovative ideas while at the same time rolling up his/her sleeves to work with the operational leaders of the business to
    implement new initiatives effectively across the company.

    Primary Duties And Accountabilities

    The Managing Director, More Rewards should thrive in a fast-paced environment that constantly pushes the boundaries
    of quality, innovation and value consciousness. He/she should also possess exceptional abilities to develop and lead
    people by achieving respect and inspiring rather than directing. A passionate and creative individual, the Managing
    Director, More Rewards will have a proven track record within the loyalty/marketing program space, anticipating
    demands for product features all while balancing profitability with true value to the customer.

    If excellence and integrity are the values framework you thrive within, join Save-On-Foods as they elevate their offerings. Send your resume to Shelina Esmail and Jennifer Madden at www.pfmsearch.com.
     

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