Company Type: Customer Engagement and Experience Platform, Customer Loyalty Platform, Email Marketing Provider, Data Management Platform
As a partner for brands in search of tools, techniques, and strategies to assist with these challenges and more, Cheetah Digital enables brands to build relationships throughout the customer lifecycle, helps marketers manage data, connect with their audiences, better identify and understand customers, and reward behavior beyond transactions.
Cheetah has an extensive history predicated on supporting brands and marketers, dating back to 1998 when it was started in the emerging email marketing space as CheetahMail. While significant change has occurred over 20+ years as Cheetah Digital’s offerings and expertise have grown, the company’s focus on and dedication to marketers has remained constant.
When it comes to Cheetah Digital’s platform, its Customer Engagement Suite is a robust, flexible, and intuitive technology that gives marketers the ability to create personalized experiences, cross-channel messages, and loyalty strategies — all from a configurable set of unified, user-friendly, data-driven solutions supported by an engagement data platform that can scale to meet customers’ needs.
Through its set of solutions within the Customer Engagement Suite, Cheetah enables brands to build relationships and drive engagement throughout the customer lifecycle, resulting in memorable experiences and long-term customer loyalty.
Cheetah Digital can assist brands searching for a solution to support a transactional or non-transactional loyalty program, customer engagement strategies, personalized messaging and communications, zero-party data collection, and/or data management.
Read more about Cheetah Digital in the complete analyst brief here.
About Cheetah Digital:
Cheetah Digital is a cross-channel customer engagement solution provider that powers direct to consumer relationships across the entire customer lifecycle from acquisition to loyalty in order to deliver growth in customer lifetime value. The Cheetah Digital Customer Engagement Suite enables marketers to create personalized experiences, cross-channel messaging, and loyalty strategies, underpinned by an engagement data platform that can scale to meet the changing demands of today's consumer. Many of the world’s best brands, including Bloomin Brands, Hilton, Walgreens, and Williams-Sonoma trust us to help them drive revenue, build lasting customer relationships, and deliver a unique value exchange throughout the customer lifecycle. To learn more, visit www.cheetahdigital.com.