Retro isn’t only in fashion on the catwalk, but also in regards to customer service.  Earlier this month, wireless carrier Sprint kicked off an initiative in which employees regularly take the time out of their schedule to send handwritten thank you notes to customers.  The company has sent close to 500,000 handwritten notes thus far, which not only thank customers for their loyalty to Sprint, but also contain an offer of 25% off of any accessory just for bringing the....

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