Want to Keep Your Customers? 7 Tips to Boost Customer Retention

Converting a new customer is certainly very exciting. However, many businesses make the mistake of overlooking the valuable customers they already have and focus most of their marketing efforts on acquisition rather than retention. According to Harvard Business Review statistics, it’s nearly 7 times less expensive to retain an existing customer than to gain a new one. Customer retention is not only cost-effective, but also a great branding exercise to delight your customers so....

Recent Content

Membership and Pricing

Videos and podcasts

Membership and Pricing