So many companies today describe themselves as "leading edge," or they strive to achieve excellence or market leadership. And we all have our own ideas of companies that are leading edge, as well as the companies that may once have been market leaders and for any number of reasons have lost their edge. From time to time, I think about the idea of being leading edge and what it takes to get there and stay there, and inevitably it leads back to the question of people. Organizations are the....

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