1. Mobile
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In 2007, Apple released a mobile device that put the power of the Internet in consumers’ hands and pockets. It sparked a revolutionary change not only in how customers consume media and information in general, but also how they make purchasing decisions. The smartphone craze that began with the first iPhone has driven many older devices that lack today’s large touch screens and powerful processors into virtual obsolescence. And, according to Don Hughes, Kobie’s Chief Information Officer....

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