Given mounting customer expectations, how do today’s companies create fierce loyalty amongst their customers? This was the topic of conversation at a fireside chat at VentureBeat’s recent GrowthBeat conference, in which Re/code’s Ina Fried moderated a conversation with Medallia’s CCO, Ken Fine, and 7-Eleven’s Digital Innovation team leader and co-founder of 7-Ventures, Mike Debnar. Ina, a self-proclaimed “Diet Coke addict” and frequent 7....

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