Top 10 Signs Your Loyalty Program Needs a Refresh

Does your customer loyalty program achieve its intended objectives? If you had to think twice about your response, it’s probably time to make improvements. Customer loyalty best practices constantly evolve. So even if your program previously achieved great results, failing to update it frequently to keep customers engaged may mean you lose money, opportunities, or both. Consider these top 10 signs your brand’s loyalty program needs revision—plus some ideas about....

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