During the throws of day to day operations, nurses, medical secretaries and physicians are often facilitating communication between physicians and patients. Patients call daily with triage questions, inquiries about medical instructions, updates on changes in conditions, and to receive test results.  Patient calls are typically categorized by a clerical operator and in turn sent on to nursing staff or the physician for further action. Telephony is very antiquated in the back office....

Recent Content

Membership and Pricing

Videos and podcasts

Membership and Pricing