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We have been diving deeper into the topics that we think will drive the Future of Business such as the new expectations around customer experience.
Our next future of customer experience interview is with Tim Minahan, (@tminahan) the Chief Marketing Officer for SAP Cloud.
We live in an increasingly networked age. At what point do the traditional ways of organizing companies to deliver customer experiences (headquarters, field, online, call centers, resellers, etc.) get....
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