Please enter your username or the email address associated with the account so we can help you reset your password.
It’s the height of the holiday season and companies are competing to acquire, up-sell and retain consumers. With the increase of showrooming and cost-comparison shopping, businesses need to do more than compete on price to increase sales – they need to provide an optimized customer experience. Forrester’s 2012 “Customer Experience Index” estimates that the revenue impact from a 10% improvement in a company’s customer experience performance&rdquo....
This article is Loyalty360 Subscriber-only content; please log in to read. Not a subscriber? Don't worry, it's easy to sign up! Click below to read this article and access other complimentary Loyalty360 content.
This content can be viewed with a complimentary Loyalty360 subscription. For access to even more content and association benefits, view Loyalty360 membership levels here