Did you know that you can have a conversation with &pizza? Not just about a support issue or to order a pizza — you can do those too — but you could just text them to say hi or see how they’re doing. It’s just one of the ways &pizza uses technology to connect with customers. And I don’t just mean “connect with customers” in the marketing buzzword way; they are a shining example of legitimate one-to-one connection with their customers.  ....

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