A new year is always a good time to make a resolution and deliver on it. As 2020 slowly fades in everyone’s collective memory, the impact from it is real. From a customer loyalty perspective, you want your brand to leave a sea of sameness and emerge with something unique and memorable for your customers. One way you can do that in 2021 is by expanding your loyalty program. Our 2021 Loyalty Industry Data Study reveals that 90% of respondents say enhancing or....

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