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When a global pandemic made the world wary of being indoors amongst strangers in 2020, merchants everywhere took stock and reassessed how to get their goods to consumers.
Once thriving brick-and-mortar restaurants became gourmet food purveyors, adding free and contactless delivery, curbside pickup, and online ordering for the safety and convenience of customers.
Big box stores streamlined shopping with “buy online, pickup in store” (BOPIS), and curbside pickup, so customers....
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