Hello, I’m Secret Agent Jess… but you can just call me Jess. I joined Antavo back in 2016 and have been writing about loyalty for a long time. I’ve even been in a few videos! You might have seen some of my blog posts before. But there’s something you might not know about me. Although my official job title is Loyalty Analyst, I’ve been training hard to become a Special Agent. Someone high up must have noticed my hard work because, one fateful....

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