Improving Brand Engagement Through Human-Centered Loyalty Technology

When we applied a human-centered approach to development of ICF Next’s loyalty technology platform, we saw huge benefits. Your customers can, too. I’m lucky to lead a team that is at the top of its field. For the past decade our loyalty group has been named a leader by independent research firms. Innovative and standout clients have validated those assessments with the type and scale of assignments they’ve awarded us. And we’ve been recognized across the industry....

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