The recession caused by the great lockdown is creeping into consumers' habits, and you might see its effects on your business everywhere. A sudden drop in purchases. Abysmal order numbers. Or your customers stopped using your service during the quarantine, and they just don’t seem to pick up. And you might start wondering: They purchased from us, which means they were happy with our services once. So, why did they stop buying? And why would they stop using the service....

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