I have never liked referring to people as a “resource,” or as an “asset” in the impersonal sense. Even with people reporting in to me, doing that always seemed to trivialize the individuals being referred to and just never has sat well with me. At the same time, I’ve seen how personnel-related “investments,” such as training or process improvements, can drive bottom-line impacting productivity gains. So, it’s hard to deny that employees are in....

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