Mobile technology has had profound impacts on life and business that were unimaginable a decade ago. I first realized the potential of mobile devices when, in 2008, I moved across the country to Seattle, having never set foot there before. Had I made the move just two years earlier I would have been utterly lost in a new city, but with a smartphone in my pocket, I could navigate like a native. Mobile GPS allowed me to instantly pull up directions and go anywhere I needed to with ease. Where....

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