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Formation surveyed 500 US adult consumers to see where they feel current loyalty programs are falling short and what they actually want out of their loyalty programs.
What are the Downfalls of Current Loyalty Programs?
Good interactions between a brand and a consumer put a smile on the consumers’ face. The best interactions or experiences are the ones that a consumer will brag about to their friends, and keep them coming back to your brand again and again.
Imagine being able....
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