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Do your customers have a handle on their credit card rewards? Is it about miles? Points? Cash back? A mixture of all three? Do they know how, exactly, they’re earning the rewards and how to redeem them?
If you think they do, you might want to think again. A new survey by NextAdvisor found that roughly half of everyone using credit cards with rewards is more than a little murky on the fine print. The survey reported that 54 percent of people find their frequent....
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