How is your National Customer Service Week going? I know that mine started off with a flood of customer-centric activities and is going to end with our live one-hour “Tweet Jam” on Friday, October 10 at 1 p.m. ET.
I’m really excited to get to co-host this event with my colleague Scott Hays.We’re featuring Constellation Research analysts Ray Wang and Natalie Petouhoff, who will be taking your customer engagement questions and offering insights that can....