Fixing a Fragmented Customer Experience: Hospitality Edition

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An Inhospitable Landscape We recently hosted a webinar with NCR, a global leader in banking and commerce solutions, that focused on creating Human Centered Experiences in restaurants and hospitality.  A relevant topic in any market, the past year has introduced new challenges for industries that rely on in-person connections. The struggle to control what has become a fragmented customer experience has left many brands ill at ease. For restaurants, reliance on 3rd party....

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