With a name like “Card Forum And Expo,” excitement and enthusiasm might not be the first, second, or third thoughts that pop in your head. And it’s certainly not the response I expected when delivering my 7:30 a.m. talk at day-two of the event on technological advances and the growing multichannel loyalty needs in the financial services industry. But the invite-only gathering I spoke at earlier this month proved me wrong and I’m proud to admit it.
As if on cue with the market bell about to....