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Healthy programs should be constantly generating an influx of new members, and the early stages of their membership is an ideal time to gather feedback from your new members through a new member feedback survey.
With a New Member Experience survey, you can quickly understand satisfaction with the member enrollment process, primary reasons for signing up, and pain points during the sign-up process. This can be a triggered survey to a particular member a certain number of days after enrollment or a point-in-time survey to a group of new members.
Recommended topics for your new member survey:
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