Please enter your username or the email address associated with the account so we can help you reset your password.
Customer retention rate is one of the most critical metrics for measuring your company’s success and growth potential. We’ll explain how to calculate it, what other metrics to evaluate alongside it, and how to use those insights to maximize the retention rate of your brand. However, before you evaluate your customer retention rate, it’s important to clarify how your company defines customer retention in its particular line of business.
Loyalty360 members and subscribers can access a variety of content including Daily News, In-Depth Exclusives, Loyalty Management Magazine, and more.To access this content, please log in with your Loyalty360 Corporate Membership or free subscriber account.