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Like many consumers, my purchasing habits changed during COVID-19. I went from buying the occasional shirt online to purchasing everything from a website. I was not alone. According to Digital Commerce 360, U.S. consumers spent $870.78 billion (about $2,700 per person in the US) online in 2021, up 14% from 2020 and a level we would not have reached until at least 2023. Despite a broad resumption of in-person experiences, this trend shows no sign of slowing down with online spending in the....
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