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Beginning in March 2020, rather than driving to the grocery store, families loaded up their online carts with bananas and bagels, and waited for delivery. Instead of heading to their favorite big box outdoor retailer, those in search of backyard relaxation hopped online and ordered the best hammock they could find.
As people hunkered down, following shelter-in-place guidelines—and brick-and-mortar stores shuttered their physical locations—online retailers saw an unprecedented....
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