Somber piano music plays and the camera pan across empty streets. We see Zoom calls taking place in makeshift home offices.  Virtual happy hours with family and friends. The voiceover begins. “In these uncertain times…”  “For over 60 years, we have been with you…” “We will still be here for you...” Upon first viewings, this kind of ad campaign tugged at our collective heartstrings. The much-needed message of unity and....

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